The importance of empathy in technology

In effective product development, science and a rigorous adherence to data are primary. But science and rigor are just two of the tools at our disposal. Like a mechanic who comes fully equipped with a suite of tools, product managers and developers can make use of many other techniques as well. For instance, empathy and […]
Why OKRs are not just another TLA

Many companies use OKRs (objectives and key results) as a way to measure individual, team, and company performance. There are as many ways of using OKRs as there are companies using them: It’s generally good practice to implement OKRs that are SMART because, otherwise, it’s challenging — if not impossible — to measure success. But while SMART […]
Solving a problem that affects literally billions of people: fake email

Nestled in the heart of San Francisco’s Financial District on the 20th floor of a high rise is Valimail, a company dedicated to protecting the world from the #1 cyber attack vector: malicious emails. While our view alone captures most people’s breath, it’s Valimail’s product and culture that captures the attention of engineers. For starters, engineers […]
How to implement multifactor authentication across multiple environments in AWS

As an email authentication company, we maintain the highest security standards, and maintaining a bulletproof infrastructure is extremely important. One of our most important requirements is multifactor authentication (MFA). Among many other requirements, our MFA implementation has helped our secure, multi-cloud AWS infrastructure achieve FedRAMP authorized status and SOC2 Type 2 certification. Since we have a large and growing […]